BCX, a subsidiary within Telkom Group, approached JustSolve to collaborate on establishing a Self-Service Portal (SSP) for their corporate clients who wanted a more convenient and efficient way to procure network services and solutions with minimal manual intervention.
With the implementation of a comprehensive customer self-service capability, automated workflows and seamless integrations, corporate clients of BCX Data Networks can now complete and submit their IMACD requests in minutes, as opposed to up to 4 business days.
Since implementing the Self-Service Portal (SSP), BCX Data Networks has been able to streamline its operations and boost productivity. The SSP automates certain tasks and reduces the need for manual intervention, freeing up account managers to focus on high-value activities and deliver exceptional service to their clients.
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JustSolve is proud to announce that we are one of the first six partners globally to obtain our OutSystems Developer Cloud (ODC) Competency Badge. As low-code pioneers, we are at the forefront of using this cloud-native platform to deliver high-quality apps.
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