The purpose was to digitise the sales process for a leading insurance provider. The goal was to develop a tool that the intermediaries could use in the field to offer customers family funeral plans both online and offline. As part of this project, we partnered with biometric to enhance the tool’s functionality.
JustSolve, together with our client, has developed a user-friendly mobile application that allows customer to valid and apply for funeral plans in real time, even when they are offline. All data seamlessly syncs once users reconnect online, ensuring adaptability, convenience, and a smooth customer experience.
Objective: To digitise policy requests to enable members or their Power of Attorney to easily submit policy requests from their mobile devices even without an active internet connection.
Objective: To streamline the process and accuracy of customer verification by seamlessly integrating with a leading bio-metric identification solution.
Objective: To develop a product factory to pro-actively ensure that the application is future-ready, whilst eliminating the need for future rollouts. Providing a solution that evolves alongside the business needs.
Objective: To support offline functionality for capturing both policy and biometric data, with robust mechanisms for synchronising this data once the device is back online.
The digitisation of the sales process allows sales teams to focus more on engaging with customers and closing deals, leading to improved sales performance and higher accuracy in policy processing.
Improvements in customer experience led to higher satisfaction levels, fostering customer loyalty and increasing the likelihood of repeat business.
Product factory ensures the system remains adaptable. Allowing the client to respond effectively to market changes, stay competitive, and drive sustained growth in the long term.
When disconnected from networks, users can fully access the app’s complete feature set, seamlessly capturing policies and biometric data, with automatic synchroniSation to online services upon reestablishing a stable network connection.
Our expertise in utilising Ionic Vue JS for front-end development, Azure for API interface, and Azure SQL Server for the database ensure a powerful foundation for this project. We delivered exceptional performance, scalability, and security with these cutting-edge tools.
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The purpose of this project was to modernise their recruitment and staffing processes, aligning with their commitment to excellence and trust in the healthcare industry. The client commissioned JustSolve to deliver a comprehensive solution that would streamline their operations, enhance user experience, and maintain the high standards they are known for in recruiting high-caliber temporary and permanent staff across various sectors in the healthcare industry.
Seacom required a digital platform that offer a complete end-to-end customer journey, enabling customers to find and purchase the right package for them at their chosen address as well as manage their services and account details. JustSolve was responsible for designing and developing the customer ISP portal as well as integrating the portal with several critical systems.
BCX required integrating multiple Fiber Network Operators, aggregating geographic data and overlaying BCX products on top of a visual map. To accomplish this, JustSolve assisted them in the developed the CPQ(Configure, Price and Quote) model.
JustSolve is a digital innovation partner, empowering businesses with smarter, scalable solutions. From low-code development to AI, automation, and experience design, we simplify complexity to drive transformation and unlock new possibilities.
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