The purpose of this project, commissioned by a South African broadcasting company, was to introduce a new feature to an existing solution to improve sales of digital streaming vouchers. The enhanced app enables field agents to sell vouchers to both new and existing customers, handle payments, and issue vouchers through an integrated system that includes wallet management for agents.
JustSolve, together with the client, developed a new feature to streamline the process of selling vouchers, processing payments, and issuing vouchers for field agents. The feature integrated with existing systems for secure payment processing and voucher management, providing agents with a user-friendly tool to drive sales.
Equip sales agents with a mobile feature to sell digital streaming vouchers to both new and existing customers from any location.
Connect the mobile app to a secure wallet system, allowing agents to manage transactions without relying on external tools.
Link the app to backend systems for automatic voucher generation and issuing, supporting customer satisfaction and service uptake.
Agents sell vouchers, process payments, and issue codes in real time, streamlining the entire transaction process in one intuitive tool.
Seamless system integration enables secure in-app payments and real-time voucher issuance, removing the need for third-party tools.
Dropdowns standardised inputs, with limited manual entry, balancing flexibility with clean, accurate data for reliable reporting.
Equipped with a purpose-built mobile tool, agents drove higher voucher sales and contributed directly to strategic growth.
Integrated wallets and payment systems ensured quick, reliable, and secure transactions with minimal agent overhead.
Smarter input controls reduced errors and improved reporting quality, supporting faster, data-informed decisions.
Using Figma, Miro, and OutSystems, we streamlined the design, collaboration, and development process from ideation to implementation. Figma and Miro fostered a collaborative environment with seamless communication and alignment, while OutSystems accelerated development and deployment. By leveraging these tools together, we maximised our resources and delivered a solution that was both efficient and impactful.
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