The purpose of this project, commissioned by a South African broadcasting company, was to enhance the efficiency and effectiveness of their field sales teams by addressing key operational challenges such as route planning, outdated partner information, and limited sales rep insights. The client partnered with JustSolve to deliver a comprehensive mobile application to address and overcome these challenges, helping the team operate at their full potential.
JustSolve, together with the client, developed a mobile application for field sales and service operations, along with a web-based administrative portal for backend management. This system enabled field teams to manage tasks on the go, while providing administrators with centralised oversight and control.
Enhance the efficiency of route planning for field sales and service teams, reducing unnecessary travel time and improving overall productivity.
Provide real-time access to accurate and up-to-date partner and sales rep information, streamlining operations and decision-making.
Enhance field sales efficiency by enabling accurate partner visit data, setting up sales territories, and notifying regional managers of audit exceptions for swift approvals.
Forms adapt based on partner data to personalise interactions and improve data quality, reducing time spent on irrelevant questions.
A web portal gives admins control over forms, routes, onboarding, and audits, enabling well-coordinated and efficient field operations.
Scheduling features improve route efficiency, while live updates help agents adjust to changes on the go, enhancing responsiveness and resource use.
Optimised route planning and reduced travel time resulted in substantial improvements in field productivity and operational efficiency.
Access to real-time partner data empowered agents to work smarter and improve compliance and follow-ups.
A user-friendly interface simplified onboarding for new reps and partners, reducing training time and accelerating productivity.
With OutSystems, we were able to streamline the entire development process, from ideation to deployment. The platform provides a collaborative environment for our team to work together, ensuring a smooth and efficient development process. It also allowed us to leverage previous technology investments, maximising value and minimising waste.
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