Seacom required a digital platform that offer a complete end-to-end customer journey, enabling customers to find and purchase the right package for them at their chosen address as well as manage their services and account details. JustSolve was responsible for designing and developing the customer ISP portal as well as integrating the portal with several critical systems.
The solution encompasses the deployment of a Progressive Web App (PWA) as the ideal solution. This strategic choice minimises redundant efforts and rework, ultimately leading to a highly cost-effective solution.
Create a differentiated digital solution that helps WonderNet carve out its space in a highly competitive ISP market.
Deliver a fully functional, customer-ready platform within a compressed timeline to capitalise on a short speed-to-market opportunity.
Build a seamless, unified platform that automates processes and connects third-party systems without duplicating existing investments.
A Progressive Web App ensured fast, mobile-friendly performance across devices, improves SEO, and reduces maintenance overhead.
JustSolve’s Integration Layer (JIL) connects systems like Netcash, Axiros, and Centricity, streamlining data flow and automating core services.
A collaborative, iterative build process allowed real-time feedback and continuous improvement, ensuring the solution matched market needs.
The PWA improved accessibility and usability, driving stronger engagement and higher customer conversion rates.
End-to-end order tracking and real-time integration improve efficiency and transparency across the customer journey.
Cross-platform delivery via PWA eliminated app store costs and reduced support demands while simplifying updates and marketing.
Head of FTTH, WonderNet
Absolute pleasure and a professional team to work with. We were also extremely appreciative of the team’s willingness to adapt to changing requirements based on market needs and flexible trouble shooting to find solutions to complex problems. We are committed to a long-term relationship and future projects with the team.
Incorporating these meticulously chosen tools not only streamlined development and integration but also ensured that each aspect of the solution was backed by the optimal technology for its specific role.
Ready to accelerate digital transformation? As your trusted partner, we streamline processes, modernise systems, and build innovative solutions that drive real impact.
"*" indicates required fields
JustSolve is a digital innovation partner, empowering businesses with smarter, scalable solutions. From low-code development to AI, automation, and experience design, we simplify complexity to drive transformation and unlock new possibilities.
Copyright 2025 JustSolve Solutions (PTY) Ltd.
