The purpose of this project was to implement a digital triage process for emergency departments. Our team streamlined the triage process and increased patient capacity by transitioning a paper-based system into a comprehensive mobile app.
JustSolve, together with our client, designed and developed a purpose-built digital triage solution that transformed how frontline healthcare teams managed patient intake and care coordination. The solution included a redesigned triage interface, rebuilt backend infrastructure, and a mobile, offline-first app to support real-time, role-based access across clinical teams.
Enhance patient capacity by 10% through strategic measures and process optimisation, expanding the client’s ability to accommodate more patients without compromising the highest standards of care.
Optimise workflows and leverage technology to guarantee that each patient is promptly attended to by a doctor within a maximum timeframe of 30 minutes from the moment they enter the premises.
Streamline administrative tasks, improve access to patient records and foster enhanced collaboration and communication among healthcare professionals by eliminating the need for paper-based documentation.
The triage interface was rebuilt for faster assessments, improved performance, and compliant data capture to support scalable clinical operations.
A mobile, offline-first app with smart role-based access integrates intake, triage, and care planning into one streamlined, efficient process.
Automated updates and electronic records replaced manual steps, cutting delays, improving accuracy, and enhancing staff satisfaction.
By transitioning to a comprehensive digital app for the triage process, patients and healthcare professionals have access to real-time updates on waiting times and queue status.
This increased capacity will help reduce waiting times, ensure timely treatment, and meet the growing demand for emergency medical services.
By implementing the digital app and optimising processes, healthcare professionals can efficiently manage patient flow, prioritise cases, and allocate resources effectively.
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