The purpose of this project, commissioned by a South African broadcasting company, was to introduce a new feature to an existing solution to improve sales of digital streaming vouchers. The enhanced app enables field agents to sell vouchers to both new and existing customers, handle payments, and issue vouchers through an integrated system that includes wallet management for agents.
JustSolve, together with the client, developed a new feature to streamline the process of selling vouchers, processing payments, and issuing vouchers for field agents. The feature integrated with existing systems for secure payment processing and voucher management, providing agents with a user-friendly tool to drive sales.
Objective: To create a new feature that allows agents to sell digital streaming vouchers to new and existing customers from any location.
Objective: To integrate with an existing system for secure payments, linked to agent-managed wallets.
Objective: To connect with systems for automatic generation and issuance of streaming vouchers, enhancing customer experience and driving service growth.
The enhancement to the mobile app equipped field agents with a dedicated tool to sell digital streaming vouchers, significantly increasing sales and advancing strategic growth objectives.
Integration with the managed wallet system allowed agents to process payments securely and efficiently, reducing transaction complexity and enhancing ease of use.
Automated fields reduced manual entry, minimizing errors and ensuring consistent, reliable sales data. This accuracy improved real-time reporting, enabling data-driven decisions.
Using Figma, Miro, and OutSystems, we streamlined the design, collaboration, and development process from ideation to implementation. Figma and Miro fostered a collaborative environment with seamless communication and alignment, while OutSystems accelerated development and deployment. By leveraging these tools together, we maximised our resources and delivered a solution that was both efficient and impactful.
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