Seacom required a digital platform that offer a complete end-to-end customer journey, enabling customers to find and purchase the right package for them at their chosen address as well as manage their services and account details. JustSolve was responsible for designing and developing the customer ISP portal as well as integrating the portal with several critical systems.
Through the streamlined and accessible Progressive Web App (PWA), customer engagement and conversion rates experienced a notable upsurge.
The speed of processing orders, data accuracy, and integration into the services layers all contribute to a seamless end-to-end process, allowing WonderNet to track customer orders in real-time throughout their journey.
The implementation of this PWA solution reduces overhead by unifying development, ensuring cross-platform compatibility, avoiding app store fees, facilitating efficient updates, streamlining marketing efforts, enhancing user retention, and simplifying support processes.
JustSolve is an award-winning company that creates world-class digital solutions for established start-ups and enterprises.
Have you ever thought about pursuing coding as a career but found yourself held back by fears and myths surrounding it? You're not alone, find out more in this blog.
JustSolve is proud to announce that we are one of the first six partners globally to obtain our OutSystems Developer Cloud (ODC) Competency Badge. As low-code pioneers, we are at the forefront of using this cloud-native platform to deliver high-quality apps.