Where People
Meet Technology.

Expertly designed software solutions that put users at the heart of every interaction.

About JustSolve Experience Design.

At JustSolve, we believe that digital solutions should be centred around people. We strive to adhere to accessibility standards set out in Web Content Accessibility Guidelines (WCAG), ensuring every interaction is intuitive, engaging, and tailored to meet the unique needs of your users.

Our Services.

Whether you’re creating an intuitive digital experience or optimising user journeys, we design and implement solutions that enhance usability, accessibility, efficiency, and engagement.

User Experience (UX) Design.

Our UX designs are both intuitive and effective, improving customer engagement, satisfaction, and loyalty (retention).

Product Design.

We design products with the user at the heart of every decision, driving product adoption and ultimately business success.

Front-End/User Interface (UI) Design.

We create pixel perfect UI designs that are visually compelling and reinforces your brand’s identity within each product journey.

Design Sprints.

Our development teams work together with your product teams to solve design problems and answer critical business questions quickly.

UX Lite Audit.

We identify areas for improvement that can make a big impact on user experience.

UX Review and Analysis.

We conduct in-depth reviews and provide actionable insights to optimise your existing UX.

Service Design.

We take a holistic approach to aligning people, processes, and technology for efficiency.

GenAI Ideas and Designs.

We leverage AI to generate, refine, and enhance user experiences faster.

Business Cases for Experience Design.

How JustSolve experience design can be applied to real-world business cases across businesses of all sizes.

MVP UX Strategy.

Ensure the first version of your product is intuitive, engaging, and conversion-driven.

Product Validation.

Conduct usability testing and research to refine and optimise core features.

Customer Journey Mapping.

Define user personas and key touchpoints to enhance engagement.

Retention & Growth.

UX Design for user stickiness, onboarding, and long-term adoption.

Brand & Visual Identity.

Create a cohesive UI and UX aligned with your brand positioning.

Conversion Optimisation.

Improve user flows to increase sign-ups, purchases, or engagement.

Omnichannel Experience
Design.

Create seamless customer experiences across web, mobile, and physical touchpoints.

Employee Experience & Productivity.

Design internal tools and dashboards for efficiency and ease of use.

AI-Powered
Personalisation.

Leverage AI-driven UX to tailor experiences based on user behaviour.

Accessibility & Inclusivity.

Ensure compliance with WCAG standards and create experiences for diverse audiences.

Data-Driven UX Optimisation.

Use heatmaps, analytics, and A/B testing to continuously refine user journeys.

Self-Service & Support UX.

Design customer portals, chatbots, and automated service flows for better engagement.

Enterprise Design Systems.

Develop a scalable, reusable design framework for consistency across products.

AI & Automation UX.

Humanise AI-driven interactions with intuitive design for chatbots, automation, and decision support.

End-to-End Service Design.

Align internal operations, customer journeys, and digital touchpoints.

Hyper-Personalised Digital Products.

Craft next-gen, data-driven experiences tailored to individual users.

Experience-Led Business Transformation.

Integrate design thinking into business strategy to drive growth.

Digital Experience Research and Development.

Explore emerging technology to transform digital user experiences.

The Value of JustSolve Experience Design.

Simple solutions that make a big impact.

Cost-Effective Development with Smarter Design.

By prioritising user experience from the start, we streamline development, reduce rework, and keep costs under control.

Seamless Experiences That Drive Engagement.

Intuitive, user-friendly designs make interactions effortless, boosting engagement and increasing conversions.

Stand Out with Exceptional User Experiences.

Beyond functionality, our user-centered approach creates memorable interactions that differentiate you from the competition.

Higher User Adoption and Long-Term Retention.

Frictionless, enjoyable experiences keep users coming back, improving satisfaction and long-term success.

Testimonials and Case Studies

See How We've Transformed Ideas into Success.

Explore our case studies to discover how we’ve helped businesses innovate and achieve impactful results.

Alistair Petersen​

Head of ITLife Healthcare​

JustSolve is a professional company that follows agile methodologies in a way that delivers measurable progress, visible value and realised benefits with each sprint. ​​JustSolve made sure that we always had access to highly skilled resources. It came as no surprise that the Provider Portal App was awarded the OutSystems ​Quality App Badge for excellence.

Healthcare Provider

Employee Wellness App

A leading healthcare provider needed to create a centralised mobile and web applications where their clients' employees could take digitised health and wellness risk assessments as part of an initiative to centralise employee healthcare services.

Read Full Case Study

South African Broadcasting Company

Voucher Sales and Payment Processing

The purpose of this project, commissioned by a South African broadcasting company, was to introduce a new feature to an existing solution to improve sales of digital streaming vouchers. The enhanced app enables field agents to sell vouchers to both new and existing customers, handle payments, and issue vouchers through an integrated system that includes wallet management for agents.

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Matthew Campbell

Head of FTTHWonderNet

Absolute pleasure and a professional team to work with. We were also extremely appreciative of the team’s willingness to adapt to changing requirements based on market needs and flexible trouble shooting to find solutions to complex problems. We are committed to a long-term relationship and future projects with the team.

SEACOM

WonderNet

Seacom required a digital platform that offer a complete end-to-end customer journey, enabling customers to find and purchase the right package for them at their chosen address as well as manage their services and account details. JustSolve was responsible for designing and developing the customer ISP portal as well as integrating the portal with several critical systems.

Read Full Case Study

Empowering Digital Innovation.

As South Africa’s #1 software development company™, we simplify complexity and maximise efficiency, creating people-centric digital solutions that drive innovation and real results. We make digital transformation accessible, helping clients solve, create, support, and scale smarter, accelerating their business advantage.

Career
Opportunities

Get in Touch with JustSolve.

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FAQs.

FAQ’s About JustSolve Experience Design.

What are the dangers of not investing in experience design?
Where do I start with Experience Design?
Can I get experience design as a stand-alone service?
Why is experience design important for my business?
What is a cross-functional team?